Written questions

Asked by

Helen White

Member for Mt Albert · Labour Party

• (matches this search)

  What aides-mémoire, briefings, memos, notes, reports, or any other advice, if any, has the Minister or their Office received during the week beginning 19 July 2026, listed by agency, title and date received?

Asked by

Priyanca Radhakrishnan

List MP · Labour Party

• (matches this search)

  What aides-mémoire, briefings, memos, notes, reports, or any other advice, if any, has the Minister or their Office received during the week beginning 19 July 2026, listed by agency, title and date received?

Asked by

Willow-Jean Prime

List MP · Labour Party

• (matches this search)

  What aides-mémoire, briefings, memos, notes, reports, or any other advice, if any, has the Minister or their Office received during the week beginning 19 July 2026, listed by agency, title and date received?

Asked by

Glen Bennett

List MP · Labour Party

• (matches this search)

  What aides-mémoire, briefings, memos, notes, reports, or any other advice, if any, has the Minister or their Office received during the week beginning 19 July 2026, listed by agency, title and date received?

Asked by

Ricardo Menéndez March

List MP · Green Party

• 33094 (matches this search)

  How many, if any, benefits were cancelled, suspended, reduced, or stopped after a client had uploaded documents through the Ministry of Social Development’s online portal, where those documents had not yet been linked to the client’s file,…

• 33099 (matches this search)

  How many documents uploaded by clients through the Ministry of Social Development’s online portal were not linked to the relevant client file within 1 working day, 3 working days, 5 working days, and 10 working days, broken down by month,…

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  What automated processes, if any, does the Ministry of Social Development use to cancel, suspend, reduce, or stop benefits where requested documents have not been received or processed by a deadline?

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  What checks, if any, does the Ministry of Social Development undertake before cancelling, suspending, reducing, or stopping a benefit for missing documentation, to confirm whether the client has uploaded the requested documents through the…

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  What was the median, 75th percentile, 90th percentile, and 95th percentile time between a caller requesting a call-back from the Ministry of Social Development and the call-back being made, broken down by month, from 1 January 2025 to 30…

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  How many, if any, requested call-backs from Ministry of Social Development contact centres were disconnected before the caller spoke to a staff member, broken down by month, from 1 January 2025 to 30 June 2026?

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  How many calls to Ministry of Social Development contact centres were disconnected by the system before the caller spoke to a staff member, broken down by month, from 1 January 2025 to 30 June 2026?

Asked by

Ricardo Menéndez March

List MP · Green Party

• 33106 (matches this search)

  For each month from 1 January 2025 to 30 June 2026, what were the wait times for calls to Ministry of Social Development contact centres at each five-percentile interval from the 60th percentile to the 95th percentile inclusive?

• 33108 (matches this search)

  How many, if any, calls to Ministry of Social Development contact centres were abandoned before being answered, broken down by month, from 1 January 2025 to 30 June 2026?

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  For each month from 1 January 2025 to 30 June 2026, how many, if any, calls to Ministry of Social Development contact centres exceeded each 15-minute wait-time threshold from 30 minutes to 180 minutes inclusive?

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  Further to Written Question 30232 (2026), what assessment, if any, has MSD undertaken of the impact of these performance measures on Māori, Pacific peoples, disabled people, people with health conditions, and solo parents?

Asked by

Ricardo Menéndez March

List MP · Green Party

• 33110 (matches this search)

  Further to Written Question 30232 (2026), how many Ministry of Social Development managers, if any, have been subject to performance management since 1 July 2024 because they did not achieve one or more of the measures listed in response…

• 33111 (matches this search)

  Further to Written Question 30232 (2026), what weight does each performance measure listed carry in the assessment of Ministry of Social Development managers?

Asked by

Ricardo Menéndez March

List MP · Green Party

• 33112 (matches this search)

  Further to Written Question 30232 (2026), what were the median and 90th-percentile completion times for client requests in each month from 1 July 2025 to 30 June 2026?

• 33113 (matches this search)

  Further to Written Question 30232 (2026), what proportion of clients, counted as remaining off benefit for at least 26 weeks following an employment placement since 01 January 2024, if any, have remained off benefit for at least 52 weeks?

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  Further to Written Question 30232 (2026), what measures of employment quality, if any, are considered when determining whether the employment services effectiveness and employment sustainability targets have been achieved?

Asked by

Ricardo Menéndez March

List MP · Green Party

• 33116 (matches this search)

  Further to Written Question 30232 (2026), from 1 July 2025 to 1 July 2026, how many, if any, Jobseeker Support exits counted towards the reduction target, broken down per month, by attributions to paid employment, sanctions, benefit…

• 33117 (matches this search)

  Further to Written Question 30232 (2026), how is the “monthly phased reduction target” for Jobseeker Support calculated, including which types of benefit exit are counted towards the target?

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  Further to Written Question 30232 (2026), what safeguards, if any, are in place to ensure that the housing services reduction target does not discourage staff from approving Emergency Housing Special Needs Grants or other housing…

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  How many Ministry of Social Development staff, if any, were subject to management action where failure to meet emergency housing-related performance metrics formed part of the reason for that action?

Asked by

Priyanca Radhakrishnan

List MP · Labour Party

• 32928 (matches this search)

  What clear guidance, if any, does the Ministry provide to carers and host providers to help them determine what Carer Support funding may be used for, particularly in relation to supporting disability needs, respite, support plan goals,…

• 32930 (matches this search)

  What criteria, if any, does the Ministry use when reviewing Carer Support expenditure, and how does it determine whether spending is appropriate within a person’s allocated funding?

Asked by

Priyanca Radhakrishnan

List MP · Labour Party

• (matches this search)

  What guidance, if any, has the Ministry provided on whether the purchase of one‑off items—such as recreational or therapeutic equipment—may result in a reduction of future Carer Support funding on the basis that such items are not required…

Asked by

Kieran McAnulty

List MP · Labour Party

• (matches this search)

  Further to reply 29748 (2026), were any Regional Commissioners subject to any other form of performance management, whether formal or informal, short of a targeted performance improvement plan during the 2025/26 financial year, and if so,…

Asked by

Kieran McAnulty

List MP · Labour Party

• (matches this search)

  Further to reply 29743 (2026), are the 11 performance measures weighted equally in determining a Regional Commissioner's overall end-of-year rating, and if not, what weighting does the Housing services effectiveness measure carry?

Asked by

Kieran McAnulty

List MP · Labour Party

• (matches this search)

  Further to reply 29745 (2026), when a Housing services effectiveness target is not met and the Ministry works with a Regional Commissioner to understand internal and external factors, does that process result in any adjustment to how the…

Asked by

Kieran McAnulty

List MP · Labour Party

• (matches this search)

  Further to reply 29752 (2026), were all 13 Regional Commissioner positions at the Ministry of Social Development filled and covered by a performance agreement throughout the 2025/26 financial year, and if not, how many positions were…

Asked by

Kieran McAnulty

List MP · Labour Party

• (matches this search)

  Further to reply 29751 (2026), by what date does the Ministry of Social Development expect the Regional Commissioner performance reviews for 2025/26 to be completed, and will the Minister provide the number of Regional Commissioners rated…

Asked by

Kieran McAnulty

List MP · Labour Party

• 32899 (matches this search)

  Further to reply 29747 (2026), separately from the year-end performance review, does the Ministry of Social Development hold in-year data on how many Regional Commissioners met the Jobseeker Support reduction measure in each quarter of the…

• 32900 (matches this search)

  Further to reply 29750 (2026), separately from the year-end performance review, does the Ministry of Social Development hold in-year data on how many Regional Commissioners met the monthly phased reduction target for emergency housing…

Asked by

Kieran McAnulty

List MP · Labour Party

• (matches this search)

  Further to reply 29737 (2026), were the two retirements the total number of people who left Regional Commissioner roles at the Ministry of Social Development during or at the end of the 2025/26 financial year?

Asked by

Kieran McAnulty

List MP · Labour Party

• (matches this search)

  Further to reply 29737 (2026), did any other people in Regional Commissioner roles at the Ministry of Social Development leave the role or the Ministry during or at the end of the 2025/26 financial year by any means other than retirement,…

Asked by

Ginny Andersen

List MP · Labour Party

• (matches this search)

  What targets, if any, have officials set for the number of placements to be made through the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt, and what is performance against those targets?

Asked by

Ginny Andersen

List MP · Labour Party

• 31881 (matches this search)

  Has the funding provided by officials for, or the staffing provided by officials to, the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt changed in any way since 27 November 2023; if so, in what way and for…

• 31898 (matches this search)

  Has the funding provided by officials for the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt changed in any way since 27 November 2023; and is that Hub funded for the remainder of the RiverLink…

• 31900 (matches this search)

  Does a Jobs and Skills Hub operate in relation to the RiverLink project in Lower Hutt; if so, when was it established, who operates it, and which agencies fund it?

Asked by

Ginny Andersen

List MP · Labour Party

Matching question numbers: 31893 (2026), 31894 (2026), 31895 (2026), 31896 (2026), 31897 (2026)

• 31882 (matches this search)

  How many people receiving a main benefit, if any, have been placed into employment through the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt, in total and broken down by financial year and by benefit type?

• 31883 (matches this search)

  How many of the people placed into employment through the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt, if any, had exited a main benefit three months after placement, how many had exited a main benefit…

• 31884 (matches this search)

  How many Ministry of Social Development clients, if any, have been referred to the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt, in total and broken down by financial year?

• 31891 (matches this search)

  How many contractors, subcontractors or suppliers working on the RiverLink project in Lower Hutt, if any, have sourced workers through the Jobs and Skills Hub operating in relation to that project, and what proportion of the total…

Asked by

Ginny Andersen

List MP · Labour Party

• 31885 (matches this search)

  Do officials fund, part-fund, or provide staff to the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt; if so, how much has been contributed, broken down by financial year, since that Hub was established?

• 31899 (matches this search)

  How much have officials contributed to the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt, in total and broken down by financial year, since that Hub was established?

Asked by

Ginny Andersen

List MP · Labour Party

• (matches this search)

  What advice, if any, has he received on the employment and training outcomes delivered by the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt since 27 November 2023?

Asked by

Ginny Andersen

List MP · Labour Party

• (matches this search)

  Have officials undertaken, commissioned or received any evaluation or review of the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt; if so, what did it find, and will he release it?

Asked by

Ginny Andersen

List MP · Labour Party

• (matches this search)

  What reporting, if any, do officials receive on the performance of the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt, how frequently is that reporting received, when was the most recent report received,…

Asked by

Ginny Andersen

List MP · Labour Party

• (matches this search)

  What targets, if any, were set for the number of employment placements and training placements to be delivered through the Jobs and Skills Hub operating in relation to the RiverLink project in Lower Hutt, and what is performance against…

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  How, if at all, will the $8 million per year in baseline funding for Food Secure Communities be allocated across the national partners, the regional food hubs, the local food providers, the Food Security Initiatives, and for addressing…

Asked by

Ricardo Menéndez March

List MP · Green Party

• (matches this search)

  In the year to March 2026, what was the number clients who received food grants, the average value of food grants received by each client, and the number of those clients who received food grants up to or near the cap for a six-month…

Asked by

Glen Bennett

List MP · Labour Party

• (matches this search)

  What aides-mémoire, briefings, memos, notes, reports, or any other advice, if any, has the Minister or their Office received during the week beginning 6 July 2026, listed by agency, title and date received?

Asked by

Willow-Jean Prime

List MP · Labour Party

• (matches this search)

  What aides-mémoire, briefings, memos, notes, reports, or any other advice, if any, has the Minister or their Office received during the week beginning 6 July 2026, listed by agency, title and date received?

Asked by

Priyanca Radhakrishnan

List MP · Labour Party

• (matches this search)

  What aides-mémoire, briefings, memos, notes, reports, or any other advice, if any, has the Minister or their Office received during the week beginning 6 July 2026, listed by agency, title and date received?

Asked by

Helen White

Member for Mt Albert · Labour Party

• (matches this search)

  What aides-mémoire, briefings, memos, notes, reports, or any other advice, if any, has the Minister or their Office received during the week beginning 6 July 2026, listed by agency, title and date received?

Asked by

Jan Tinetti

List MP · Labour Party

• (matches this search)

  What aides-mémoire, briefings, memos, notes, reports, or any other advice, if any, has the Minister or their Office received during the week beginning 6 July 2026, listed by agency, title and date received?

Asked by

Glen Bennett

List MP · Labour Party

• (matches this search)

  What papers, if any, did the Minister take to Cabinet during the week beginning 6 July 2026, by title and date?

Asked by

Willow-Jean Prime

List MP · Labour Party

• (matches this search)

  What papers, if any, did the Minister take to Cabinet during the week beginning 6 July 2026, by title and date?

Asked by

Priyanca Radhakrishnan

List MP · Labour Party

• (matches this search)

  What papers, if any, did the Minister take to Cabinet during the week beginning 6 July 2026, by title and date?

Asked by

Helen White

Member for Mt Albert · Labour Party

• (matches this search)

  What papers, if any, did the Minister take to Cabinet during the week beginning 6 July 2026, by title and date?

Asked by

Jan Tinetti

List MP · Labour Party

• (matches this search)

  What papers, if any, did the Minister take to Cabinet during the week beginning 6 July 2026, by title and date?

Asked by

Francisco Hernandez

List MP · Green Party

• (matches this search)

  How much, if any, have the Minister’s departments, agencies, crown entities and any other bodies that the Minister is responsible for, if any, budgeted for the carbon neutral government programme in the 2026/27 financial year?