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How many, if any, benefits were cancelled, suspended, reduced, or stopped after a client had uploaded documents through the Ministry of Social Development’s online portal, where those documents had not yet been linked to the client’s file, broken down by month, from 1 January 2025 to 30 June 2026? and 1 other question

Answered 33094, 33099 (2026)
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Asked by

Ricardo Menéndez March

List MP · Green Party

Questions

  • 33094

    How many, if any, benefits were cancelled, suspended, reduced, or stopped after a client had uploaded documents through the Ministry of Social Development’s online portal, where those documents had not yet been linked to the client’s file, broken down by month, from 1 January 2025 to 30 June 2026?

  • 33099

    How many documents uploaded by clients through the Ministry of Social Development’s online portal were not linked to the relevant client file within 1 working day, 3 working days, 5 working days, and 10 working days, broken down by month, from 1 January 2025 to 30 June 2026?

Answered by

Hon Louise Upston

Member for Taupō · National Party · Minister for Social Development and Employment

Answer

I am advised that the Ministry of Social Development (MSD) is unable to provide the data requested as this information is not centrally recorded. Providing the Member with a detailed breakdown of the data would require substantial collation and engagement and divert MSD staff from their core duties. In accordance with Speaker’s Ruling 210/6, that the time, and hence the expense, of answering the Member’s question is not in the public interest. This is also my response to written parliamentary question 33099 (2026).