Question 7433 (2026)
- Question published
- Reply lodged
Asked by
Kieran McAnulty
List MP · Labour Party
Question
-
(matches this search)
What specific protections does Kāinga Ora have in place to ensure tenants in financial hardship are not pressured into repayment agreements for costs they may not be legally liable for?
Answered by
Hon Tama Potaka
Member for Hamilton West · National Party · Associate Minister of Housing
Answer
Kāinga Ora – Homes and Communities advises me that it provides its customer-facing staff with training and guidelines about appropriate charging for damage. If a tenant is charged for something that they do not believe they are legally…