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How many complaints or formal representations has NZ Post received from retail partners — including dairy owners, convenience stores, and other small businesses — regarding the closure of their service counters, broken down by (a) region and (b) financial year?

Answered Question 8865 (2026)
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Asked by

Tangi Utikere

Member for Palmerston North · Labour Party

Question

  • How many complaints or formal representations has NZ Post received from retail partners — including dairy owners, convenience stores, and other small businesses — regarding the closure of their service counters, broken down by (a) region and (b) financial year?

Answered by

Hon Simeon Brown

Member for Pakuranga · National Party · Minister for State Owned Enterprises

Answer

I am advised that NZ Post’s retail network operating model, which includes partnering with a local business to provide postal services, has been in place for decades. Over these many years there would have been a number of closures and it’s not possible to give a breakdown of this information that the member is asking for.