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Does the Minister agree with Ruairi O'Shea writing for Consumer New Zealand that "While consumers in Australia are enjoying greater scam protections, in New Zealand, the problem is bad and getting worse", and if not, why not?

Answered Question 12859 (2026)
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Asked by

Arena Williams

Member for Manurewa · Labour Party

Question

  • Does the Minister agree with Ruairi O'Shea writing for Consumer New Zealand that "While consumers in Australia are enjoying greater scam protections, in New Zealand, the problem is bad and getting worse", and if not, why not?

Answered by

Cameron Brewer

Member for Upper Harbour · National Party · Minister of Commerce and Consumer Affairs

Answer

No. Last year, the government efficiently and effectively established an alliance of organisations though the New Zealand Anti-Scam Alliance to strengthen New Zealand’s response to scams, without the delay of a regulatory response. The Alliance has already seen success, through greater protections for banking customers and digital platform users.