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Has NZ Post assessed whether its planned retail hub model — including the proposed Church Street hub in Palmerston North — will adequately serve communities previously covered by the closed shared-site counters, and if so, what was the outcome of that assessment?

Answered Question 8857 (2026)
Question published
Reply lodged

Asked by

Tangi Utikere

Member for Palmerston North · Labour Party

Question

  • Has NZ Post assessed whether its planned retail hub model — including the proposed Church Street hub in Palmerston North — will adequately serve communities previously covered by the closed shared-site counters, and if so, what was the outcome of that assessment?

Answered by

Hon Simeon Brown

Member for Pakuranga · National Party · Minister for State Owned Enterprises

Answer

I am advised that NZ Post’s new Retail Hubs will bring all services together in one convenient, customer-focused location. These NZ Post services include domestic and international parcel sending, parcel collection, bill payments, and access to PO Box services.