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Has Kāinga Ora conducted any internal audit or review of its chattel replacement billing practices in the last three years; and if so, what were the findings?

Answered Question 7432 (2026)
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Asked by

Kieran McAnulty

List MP · Labour Party

Question

  • Has Kāinga Ora conducted any internal audit or review of its chattel replacement billing practices in the last three years; and if so, what were the findings?

Answered by

Hon Tama Potaka

Member for Hamilton West · National Party · Associate Minister of Housing

Answer

Kāinga Ora – Homes and Communities advises me that it has recently reviewed its charging for damage debt processes. That review identified opportunities to improve clarity, consistency and alignment, resulting in updated guidance and training for the charging of damages.