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Has Health New Zealand or the Ministry of Health completed an assessment of the impact of the 24/7 online GP service on enrolled general practice patient volumes, if so, on what date? and 1 other question

Answered 7352, 7356 (2026)
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Asked by

Ayesha Verrall

List MP · Labour Party

Questions

  • 7352

    Has Health New Zealand or the Ministry of Health completed an assessment of the impact of the 24/7 online GP service on enrolled general practice patient volumes, if so, on what date?

  • 7356

    Have any reviews of the Government's 24/7 online GP service been completed and if so, on what date(s)?

Answered by

Hon Simeon Brown

Member for Pakuranga · National Party · Minister of Health

Answer

The Government’s new Online GP Care service is a demand driven service which ensures New Zealanders can get timely medical advice and treatment when in-person appointments aren’t available. This is all part of our goal to fix the basics and build the future. With this initiative, our focus is on ensuring New Zealanders can access healthcare when they need it. Online GP Care is already supporting tens of thousands of people, and it is an important part of our plan to deliver a more accessible and responsive health system that puts patients at the centre. I am advised that Health New Zealand continues to monitor and report the usage of this service, which is a key part of our plan to strengthen primary care.