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What was the average waiting time in the Studylink call queue in February 2026?

Answered Question 7102 (2026)
Question published
Reply lodged

Asked by

Francisco Hernandez

List MP · Green Party

Question

  • What was the average waiting time in the Studylink call queue in February 2026?

Answered by

Hon Louise Upston

Member for Taupō · National Party · Minister for Social Development and Employment

Answer

I refer the Member to the attached table, which provides the average speed to answer for Studylink 0800 number in December 2025, January 2026 and February 2026.

Answer attachment

Download WQ_07102_2026.pdf

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