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When, and how, will Health New Zealand inform the older and disabled people who receive at-home care, of a change from their current community-based provider to a new contractor, if applicable, and if at all?

Answered Question 40486 (2026)
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Asked by

Ingrid Leary

Member for Taieri · Labour Party

Question

  • When, and how, will Health New Zealand inform the older and disabled people who receive at-home care, of a change from their current community-based provider to a new contractor, if applicable, and if at all?

Answered by

Hon Casey Costello

List MP · NZ First Party · Associate Minister of Health

Answer

I am further advised that clients, and where appropriate their families, will be advised of any changes well in advance, with a focus on maintaining safe and client-focused services throughout the transition.