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Will the role of automated decision-making be included in the review of the wrongly suspended benefits and allowances since the Social Security (Mandatory Reviews) Amendment Act 2025 came into force; if not, why?

Answered Question 39317 (2026)
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Asked by

Willow-Jean Prime

List MP · Labour Party

Question

  • Will the role of automated decision-making be included in the review of the wrongly suspended benefits and allowances since the Social Security (Mandatory Reviews) Amendment Act 2025 came into force; if not, why?

Answered by

Hon Louise Upston

Member for Taupō · National Party · Minister for Social Development and Employment

Answer

I am advised that the Ministry of Social Development uses automated decision-making as part of the mandatory review process. These processes operate as designed and in accordance with the legislation. The issues addressed in the review are not a result of automated decision-making.