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Asked by
Tangi Utikere
Member for Palmerston North · Labour Party
Question
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What relationship, if any, is there between the Gateway Review Report for the National Ticketing Solution dated 11 October 2024 and the separate independent review of the programme commissioned in May 2025 and reported in September 2025; and were the October 2024 review's recommendations considered by the later review?
Answered by
Hon Chris Bishop
Member for Hutt South · National Party · Minister of Transport
Answer
I am advised that there was no relationship. The October 2024 Gateway Review for the National Ticketing Solution (NTS) was the Readiness for Service review. The purpose of the 2025 Independent Review of the NTS was to identify key issues restricting delivery, assess the ability to deliver in a timeframe that won’t impact costs/benefits and credibility, review actions that were underway, and to provide options and next steps for the implementation of recommendations resulting from the Independent Review. The independent review is publicly available at: https://www.nzta.govt.nz/assets/About-us/docs/oia2-2025/Review-of-NTS-Programme-29-September-2025-final-report.pdf