Skip to main content

Which Health New Zealand districts or regions currently make an Easy Read complaints or feedback form available, and in what locations or services within each district or region is it available? and 1 other question

Answered 37364, 37366 (2026)
Questions published
Reply lodged
Bookmark

Asked by

Ingrid Leary

Member for Taieri · Labour Party

Questions

  • 37364

    Which Health New Zealand districts or regions currently make an Easy Read complaints or feedback form available, and in what locations or services within each district or region is it available?

  • 37366

    How many Health New Zealand hospitals currently have an Easy Read complaints or feedback form available for patients, broken down by hospital?

Answered by

Hon Simeon Brown

Member for Pakuranga · National Party · Minister of Health

Answer

I am advised that in Lakes District (Taupō & Rotorua Hospitals), Easy Read complaints or feedback forms are available on all wards. I am further advised that the Mental Health, Addictions & Intellectual Disability Service (MHAIDS), which operates in Kenepuru, Wellington Regional, Hutt, and Wairarapa hospitals, and the Intellectual Disability Service in Keneperu, Wellington Regional and Hutt Hospitals provide Easy Read complaints forms and information brochures. I am further advised that all staff within Kenepuru, Wellington Regional, and Hutt hospitals can access Easy Read complaint forms via MHAIDS electronic forms library.