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Was any competitive procurement process undertaken before Microsoft Copilot became the primary generative AI tool used across the public service; if not, why not?

Answered Question 28457 (2026)
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Asked by

Camilla Belich

List MP · Labour Party

Question

  • Was any competitive procurement process undertaken before Microsoft Copilot became the primary generative AI tool used across the public service; if not, why not?

Answered by

Hon Paul Goldsmith

List MP · National Party · Minister for the Public Service and Digitising Government

Answer

I am advised that Copilot licensing is available through the Microsoft Cloud, Software and Services Agreement (an All of Government contract established to provide agencies with access to Microsoft products and services). There has been no centralised decision for agencies to use Copilot. Agencies make their own decisions about which tools to use, and currently a range of different AI tools are being used across government.