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What independent verification, if any, has been done of the productivity and cost-saving claims associated with Copilot, given that many such figures are self-reported and in some cases calculated using tools supplied by the vendor?

Answered Question 28451 (2026)
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Asked by

Camilla Belich

List MP · Labour Party

Question

  • What independent verification, if any, has been done of the productivity and cost-saving claims associated with Copilot, given that many such figures are self-reported and in some cases calculated using tools supplied by the vendor?

Answered by

Hon Paul Goldsmith

List MP · National Party · Minister for the Public Service and Digitising Government

Answer

I am advised that the GDDA has not independently verified research undertaken by Microsoft, because this is not the only research relied upon. GDDA maintains awareness of a variety of research and sources on AI productivity and cost savings, including trials undertaken by other jurisdictions like Australia and the UK.