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What is the forecast change in (a) processing times, (b) wait times, (c) call-answer times, and (d) complaint resolution times for services provided in the 12 months following the role reductions being made as part of savings made in Budget 2026 for votes the Minister is responsible for, if any, broken down by agency, department, Crown entity, company, or other organisation for which the Minister is responsible?

Answered Question 23127 (2026)
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Asked by

Camilla Belich

List MP · Labour Party

Question

  • What is the forecast change in (a) processing times, (b) wait times, (c) call-answer times, and (d) complaint resolution times for services provided in the 12 months following the role reductions being made as part of savings made in Budget 2026 for votes the Minister is responsible for, if any, broken down by agency, department, Crown entity, company, or other organisation for which the Minister is responsible?

Answered by

Hon Penny Simmonds

Member for Invercargill · National Party · Minister for Tertiary Education

Answer

I refer the Member to my response to written parliamentary question WPQ 21342 (2026).