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What is the forecast change in (a) processing times, (b) wait times, (c) call-answer times, and (d) complaint resolution times for services provided in the 12 months following the role reductions being made as part of savings made in Budget 2026 for votes the Minister is responsible for, if any, broken down by agency, department, Crown entity, company, or other organisation for which the Minister is responsible?

Answered Question 23099 (2026)
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Asked by

Camilla Belich

List MP · Labour Party

Question

  • What is the forecast change in (a) processing times, (b) wait times, (c) call-answer times, and (d) complaint resolution times for services provided in the 12 months following the role reductions being made as part of savings made in Budget 2026 for votes the Minister is responsible for, if any, broken down by agency, department, Crown entity, company, or other organisation for which the Minister is responsible?

Answered by

Hon Nicola Grigg

Member for Selwyn · National Party · Minister for the Environment

Answer

No decisions have been made about implementation of savings targets through Budget 2026 or the potential impacts to processing times, wait times or complaint resolution times.