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How many Kāinga Ora Customer Support Centre staff, if any, have been made redundant since 1 April 2025 and how many, if any, of the Centre’s staff have resigned since 1 April 2025?

Answered Question 20309 (2026)
Question published
Reply lodged

Asked by

Kieran McAnulty

List MP · Labour Party

Question

  • How many Kāinga Ora Customer Support Centre staff, if any, have been made redundant since 1 April 2025 and how many, if any, of the Centre’s staff have resigned since 1 April 2025?

Answered by

Hon Chris Bishop

Member for Hutt South · National Party · Minister of Housing

Answer

Kāinga Ora – Homes and Communities advises me that since 1 April 2025, 43 Customer Support Centre staff have left the organisation by way of redundancy (voluntary or as a result of a change process), and 20 Customer Support Centre staff have resigned.