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What is the average number of times a week, if any, a person in Ministry of Social Development employment case management via the phone will recieve a phone call?

Answered Question 12639 (2026)
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Asked by

Willow-Jean Prime

List MP · Labour Party

Question

  • What is the average number of times a week, if any, a person in Ministry of Social Development employment case management via the phone will recieve a phone call?

Answered by

Hon Louise Upston

Member for Taupō · National Party · Minister for Social Development and Employment

Answer

I am advised by the Ministry of Social Development that they do not centrally record the number of phone calls an Employment Case Manager may receive from clients and are unable to provide this information.