Does the classification of Fire and Emergency New Zealand as a critical customer guarantee that Fire and Emergency New Zealand will receive a full allocation of fuel to allow them to undertake standard operations?

Answer

The Government’s Fuel Response Framework sets out how fuel is prioritised across all phases of the National Fuel Plan. As a life supporting service and critical customer, Fire and Emergency New Zealand’s fuel use is prioritised within that framework to support emergency response capability; however, it does not guarantee a full allocation of fuel to maintain standard operations in all circumstances